Privacy Policy

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Orders

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing address

Email address

Name

Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  

Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Contact form

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

Using our website

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Emails

We may email you with messages about your order. For example, we may email you to tell you that:

You’ve made a purchase

Details about your purchase - e.g. workshop directions etc.

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

If you subscribe to email marketing, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

We will never share your email address or other personal details with any third parties beyond those mentioned in this policy.

If you have any questions on this policy please email hello@hayloftfloral.co.uk